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    International (ISO)

    ISO 45003:2021

    ISO 45003 is the first international standard providing guidelines for managing psychosocial risks in the workplace. Published in 2021 as a companion to ISO 45001 (OH&S management systems), it provides a framework rather than a specific assessment instrument.

    Overview

    Publisher

    International Organization for Standardization (ISO)

    Type

    Guideline standard (not certifiable). Provides framework for risk identification, assessment, and control.

    Relationship

    Companion to ISO 45001:2018 OH&S Management Systems. Extends psychosocial risk guidance.

    Framework Coverage

    ISO 45003 identifies psychosocial hazards across three broad categories. It provides guidance on what to look for, but does not prescribe a specific measurement instrument:

    Organisational aspects

    Organisational culture
    Roles and expectations
    Autonomy and decision-making
    Job demands and workload
    Organisational change management
    Remote and isolated working

    Social factors

    Interpersonal relationships
    Leadership
    Organisational justice & fairness
    Peer support and social support
    Supervision quality
    Bullying, harassment, victimisation

    Work environment

    Equipment and physical environment
    Exposure to traumatic material
    Job insecurity
    Working hours and schedules
    Work-life balance

    Strengths

    First international standard — provides globally recognised framework
    Comprehensive hazard identification across organisational, social, and environmental factors
    Integrates with existing ISO 45001 OH&S management systems
    Risk-based approach aligns with regulatory frameworks worldwide
    Emphasises prevention and early intervention
    Provides guidance on worker consultation and participation

    Limitations

    Framework only — does not include an actual assessment instrument or survey
    Not certifiable — organisations cannot be certified to ISO 45003
    Requires organisations to source or build their own measurement tools
    Guidance-level detail — does not prescribe specific methods or frequencies
    Costly to implement — requires consultant guidance for most organisations
    Does not address the anonymous vs transparent question
    No built-in continuous monitoring capability

    How Everperform Aligns with ISO 45003

    ISO 45003 tells organisations what to manage but not howto measure it continuously. Everperform operationalises the ISO 45003 framework by providing continuous monitoring across all hazard categories, with transparent individual-level signals that drive the "plan-do-check-act" cycle the standard recommends — in real time rather than through periodic audits.